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IIBA Certification of Capability in Business Analysis (CCBA) Sample Questions (Q194-Q199):

NEW QUESTION # 194
A business analyst (BA) identifies a design option that enhances the performance of the business by automating repetitive tasks that require multiple staff touchpoints to complete a single task. Which type of improvement opportunity is identified by the BA?

A. Increase efficiencies
B. Reduce costs
C. Identify additional capabilities
D. Improve access to information

Answer: A

Explanation:
Explanation
According to the CCBA® certification, one of the main objectives of business analysis is to identify and evaluate opportunities for better business outcomes12. One of the ways to achieve this is to increase efficiencies by streamlining business processes, eliminating waste, and enhancing productivity34. By automating repetitive tasks that require multiple staff touchpoints, the BA can reduce human errors, save time, and improve quality, which are all indicators of increased efficiency.
References: CCBA Career Guide, Business Analysis Expert Certification, CCBA® | IIBA®, About Certification of Capability in Business Analysis (CCBA), Certification of Capability in Business Analysis™ (CCBA®)

NEW QUESTION # 195
You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?

A. The conflict must be documented as a risk.
B. The conflict must be resolved before the set of requirements may be approved.
C. The requirement with the conflict should be excluded from the approved set of requirements and must be resolved before it can be joined to the approved set of requirements.
D. The conflict must be documented in an issues log, assigned to an issue owner, and then the endeavor may continue.

Answer: B

Explanation:
According to the CCBAHandbook, one of the tasks of the business analyst is to obtain stakeholder agreement on the requirements. This means that all conflicts or disagreements among the stakeholders must be resolved before the requirements can be approved and used as the basis for further analysis or solution development. If there is a conflict on one requirement, the business analyst should facilitate the discussion and negotiation among the stakeholders to reach a consensus or a compromise on the requirement. The business analyst should not exclude therequirement, document it as a risk, or defer it to an issues log without resolving it first, as these actions may lead to confusion, rework, or scope creep later in the project. Reference: CCBAHandbook, page 7; BABOK Guide, page 32.

NEW QUESTION # 196
When a business analyst assists in the planning of the solution implementation, she must always consider the constraints for implementation. Which one of the following cannot be considered as an implementation constraint?

A. Company policies
B. Freeze periods
C. Business cycle timings
D. Weather

Answer: D

NEW QUESTION # 197
You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?

A. The project manager believes that her project team members can program in COBOL.
B. The software must be compatible with the current operating system.
C. The risk in the project must be quantified.
D. All vendors must have security clearance.

Answer: A

Explanation:
Explanation
Of all the choices, the belief about the project team members is the best example of an assumption. An assumption is something that is believed to be true, but it has not been proven to be true.
Answer B is incorrect. This is an example of a constraint.
Answer D is incorrect. This is an example of a requirement.
Answer C is incorrect. This is an enterprise environmental factor, which could also be seen as a requirement.

NEW QUESTION # 198
The process of defining the business need uses one output. What is it?

A. Feasibility study
B. Capability gaps
C. Business need
D. Solution scope

Answer: C

Explanation:
The output of defining the business need is simply the business need.
Answer B is incorrect. The solution scope is not an output of the business need.
Answer D is incorrect. The capability gaps assessment actually uses the business need.
Answer A is incorrect. The feasibility study is not an output of the business need.

NEW QUESTION # 199
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