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PECB Certified EMS ISO 14001 Lead Auditor Exam Sample Questions (Q22-Q27):

NEW QUESTION # 22
Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeds regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
Select two options that apply to how you should respond to the information given.

A. Raise an opportunity for improvement (OI) to reduce damaging emissions
B. Recommend that staff in the five shops should have medical check-ups due to air pollution
C. Extend the audit plan to include the five shops
D. Evaluate whether the process for measuring environmental performance is effective
E. Determine if the local authority has been informed that the organisation is exceeding VOC emissions
F. Criticise the equipment replacement period as being too environmentally damaging for too long

Answer: D,E

NEW QUESTION # 23
What are the primary purposes of implementing an EMS based on ISO 14001:2015? Select two.

A. It enables the organisation to tender for government-funded contracts.
B. It is used to demonstrate to external parties that the organisation has met all its legal requirements.
C. It ensures that organisations operate fully online management systems.
D. It provides a framework for protecting the environment.
E. It provides a means by which environmental impacts are addressed at relevant stages of the life cycle.
F. It improves the organisation's financial results.

Answer: D,E

Explanation:
According to ISO 14001:2015 Clause 1 (Scope) and Clause 6.1.2:
Clause 1:
"The purpose of this International Standard is to provide organizations with a framework to protect the environment and respond to changing environmental conditions in balance with socio-economic needs." Clause 6.1.2:
"The organization shall determine the environmental aspects of its activities, products and services that it can control and influence, considering a life cycle perspective." Demonstrating legal compliance (B) is part of the intended outcomes but not the primary purpose.
Tender eligibility (C), financial results (E), and system format (F) are not stated objectives of ISO 14001:2015.
Reference: ISO 14001:2015 Clauses 1, 6.1.2.

NEW QUESTION # 24
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.
Select which one of the options is the correct response by the auditor.

A. Do you realise that this involves an extension to the scope of the audit and will require an application process?
B. We have used all our allocated time in preparation for this audit so how can we extend the audit scope?
C. Would you write to my audit programme manager with this request?
D. Can you arrange to bring the installation team here so that we can include this in the audit?

Answer: A

Explanation:
According to ISO/IEC 17021-1:2015 Clause 9.3.1 and ISO 19011:2018 Clause 5.4.1:
Any change in scope requires formal review and approval through certification body's application process.
The auditor cannot unilaterally extend the scope during the audit.
The correct course of action is to inform the auditee that scope changes require an application process.
Reference: ISO/IEC 17021-1:2015 Clause 9.3.1; ISO 19011:2018 Clause 5.4.1.

NEW QUESTION # 25
XM, a chain of 25 petrol stations, established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing an internal audit before the fourth certification cycle.
During the audit to the EMS Manager (EM), the following dialogue takes place:
You: Could you please give me some details on the inspection of underground tanks in each station?
EM: It's very simple. There is a regulation that requires an annual leak inspection.
You: Who performs these inspections?
EM: I personally contract the inspectors and submit the results to the local authority. These are the certificates submitted last year.
You: I see only 22 certificates. There are three missing.
EM: The tanks of those three stations will be removed next year and replaced by new ones. I phoned the local authority and they told me that I do not need to send any report of the tanks that will be changed.
Which one of the following would be your next question?

A. Can I see the contract XM signed with the inspector?
B. Have you planned any final disposal of the tanks to be removed?
C. Can I see the plan for the installation of the new tanks?
D. Did you ask the local authority to send a written confirmation of their decision?

Answer: D

Explanation:
According to ISO 14001:2015 Clause 9.1.2 (Compliance Obligations) and Clause 7.4 (Communication):
The organization must retain evidence of compliance obligations and communications with regulatory bodies.
Verbal confirmation from the authority is insufficient; written confirmation ensures objective evidence for audit purposes.
Reference: ISO 14001:2015 Clause 9.1.2, 7.4.

NEW QUESTION # 26
You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines.
In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are non-conformities.

A. The aspects related to the use of heavy goods trucks was not identified. (Clause 6.1.2)
B. Evidence was found to indicate that the needs of some interested parties had not been considered by the organisation. A neighbour's interests had not been identified. (Clause 4.2.b)
C. The EMS Manager had some problems communicating with the supplier by mobile phone as an interested party. No other methods of communication were employed. (Clause 7.4.3)
D. The internal audit programme does not include processes for control of subcontractor transport movements. The audit programme does not cover the full environmental management system. (Clause
9.2.2)
E. Documentation of environmental impacts was missing for the supplier of oxygen. (Clause 6.1.2)
F. The Environmental Manager did not visit the oxygen supplier. (Clause 7.4.3)
G. The organisation has failed to include in the EMS scope the activities, products and services associated with suppliers and contractors performing their activities in its own site. (Clause 4.3)
H. The contractor's environmental policy is not consistent with the organisation's policy (Clause 5.2)

Answer: D,E,G

NEW QUESTION # 27
......

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