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Salesforce Certified-Strategy-Designer Exam Syllabus Topics:

Topic	Details
Topic 1	Intangible Deliverables: The topic includes sub-topics about key relationships that are essential for solving the challenge statement, the best presentation techniques for communicating a vision, and the tools for productive cross-discipline collaboration.
Topic 2	Tools and Artifacts: It focuses on high-level Salesforce capabilities, methods of co-creation, and the criteria for feasibility, desirability, and viability.
Topic 3	Value Design: This topic covers an effective challenge statement, the internal dynamics of the organization, the key external context for innovation, and strategic directions.
Topic 4	Leveraging Adjacent Roles Skills: It is all about knowledge and skill infusions that are needed to create a vision, different technical and business capabilities, and a roadmap for implementation.

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Salesforce Certified Strategy Designer Exam Sample Questions (Q41-Q46):

NEW QUESTION # 41
The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7

A. Select the most senior stakeholder's goal as a path forward.
B. Complete a competitive analysis collaboratively in a workshop.
C. Share customer needs and tie them to business goals.

Answer: C

Explanation:
Explanation
The strategy designer should share customer needs and tie them to business goals to build a shared understanding and agreement among business leaders to move forward with the new initiative of creating a new line of sustainable footwear. This helps demonstrate the value and relevance of the initiative, and how it aligns with the business vision and objectives.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p

NEW QUESTION # 42
A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A. A journey mapping exercise will provide ail of their technical requirements.
B. A journey map will allow the developers to start building.
C. A journey map allows for the creation of a solution architecture diagram.

Answer: A

Explanation:
Explanation
A journey map is a tool that helps the architect engage and facilitate a journey mapping workshop with a strategy designer. A journey map is a visual representation of the customer's experience with a product or service, from their perspective. It helps identify the customer's needs, goals, pain points, emotions, and touchpoints across different stages of their journey. It also helps inform the design and development of solutions that meet the customer's expectations and improve their satisfaction. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct

NEW QUESTION # 43
A strategy designer collaborated with the product design team at Cloud kicks and is now coming to the end of their discovery. Which technique should be used to frame the design challenge on the right problems?

A. Create "As a user, I should..." questions.
B. Construct "How might we..." questions.
C. Design "For an optimal experience..." questions.

Answer: B

Explanation:
Explanation
The technique that should be used to frame the design challenge on the right problems is to construct "How might we..." questions. "How might we..." questions are a way to reframe problems into opportunities for innovation. They are open-ended, optimistic, and user-centered, and they help define the scope and direction of the design project. Designing "For an optimal experience..." questions or creating "As a user, I should..." questions may not be effective for framing the design challenge, as they may imply or limit potential solutions.

NEW QUESTION # 44
A strategy designer is working with a team to assess and prioritize potential opportunities for an upcoming product release using the Design Thinking methodology.
Which next step should the designer recommend to assist with prioritization?

A. Survey users and prioritize building their most desired features.
B. Analyze the feature feasibility and let technology drive future designs.
C. Test for desirability and refine ideas based on feasibility

Answer: C

Explanation:
In the Design Thinking process, testing for desirability ensures that ideas meet user needs and preferences.
Refining these ideas based on feasibility takes into account the practical aspects of implementation, ensuring that the prioritized opportunities are both desirable to users and achievable by the team.

NEW QUESTION # 45
Cloud Kicks (CK) is creating a loyalty program to deepen the engagement of its customers. CK has arrived at a concept that meets its brief, but the developer remains skeptical.
Which approach should the strategy designer take to get the developer's support?

A. Persuade the developer's boss and product manager to lend their support to the project, and the developer will likely come around.
B. Invite the developer to do their own research and come up with alternate potential solutions that meet the brief.
C. Create a persuasive story about the concept focusing on what the developer cares about and using their language.

Answer: C

Explanation:
To gain the developer's support, crafting a compelling narrative that resonates with their values and concerns is effective. This approach involves presenting the concept in a way that aligns with the developer's interests and technical perspective, facilitating understanding and buy-in.

NEW QUESTION # 46
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