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NEW QUESTION # 32
Scenario:
Teleconn, a UK-based telecommunications provider, initiated a BCMS based on ISO 22301 to ensure reliable and consistent services. To monitor the BCMS's performance, the internal audit function was outsourced to a company specializing in auditing services. The outsourced internal auditor was given unrestricted access to employees and documented information necessary for an effective audit.
Based on Scenario 6, the top management planned to conduct management reviews every three months. Is this compliant with ISO 22301?
Answer: B
NEW QUESTION # 33
What is one of the responsibilities of an internal auditor?
Answer: A
Explanation:
An internal auditor's responsibilities include ensuring the organization's readiness for external audits by identifying gaps in compliance and recommending corrective actions. While internal audits focus on verifying the effectiveness of the BCMS and its adherence to ISO 22301, they indirectly prepare the organization for third-party or external audits.
Supporting Details:
* ISO 22301:2019 Clause 9.2 ("Internal Audit")
* The purpose of internal audits is to assess whether the BCMS conforms to planned arrangements, requirements of the ISO 22301 standard, and organizational objectives. This process also helps in identifying areas of improvement to align with external audit expectations.
* Role of Internal Auditors
* Internal auditors are responsible for conducting impartial and systematic audits to ensure compliance. While scheduling (option C) may involve top management or audit planners, the internal auditor's role focuses on executing the audits and helping the organization maintain compliance. Resource provision (option B) is the responsibility of top management, not the auditor.
* Preparing for External Audits
* Internal audits act as a precursor to external audits, ensuring the organization meets the standard's requirements and is adequately prepared for certification or surveillance audits.
NEW QUESTION # 34
For which type of organizations is the standby arrangement approach appropriate when developing the BCM strategy?
Answer: C
Explanation:
Standby Arrangement Strategy
* The standby arrangement is suited for multi-site organizations where alternate sites can quickly accommodate operations, ensuring continuity.
Applicability to BCM Strategies
* This approach leverages existing resources and infrastructure, reducing the need for dedicated facilities.
Contrast with Other Organization Types
* Limited-resource organizations may find standby arrangements less practical due to operational constraints.
NEW QUESTION # 35
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
What type of hazard caused Prebank's database system to stop working?
Answer: C
NEW QUESTION # 36
What is the purpose of an audit follow-up?
Answer: B
Explanation:
ISO 19011:2018 Clause 6.7 - Audit Follow-UpThe primary purpose of follow-up is to verify that actions taken to address nonconformities are implemented and effective in resolving the identified issues.
ISO 22301:2019 Clause 10.1 - Corrective ActionCorrective actions must be evaluated to confirm they address the root causes of nonconformities and prevent recurrence.
Clarification of Options
* Option Ainvolves the overall conformity evaluation but is broader than the audit follow-up's scope.
* Option Bdirectly aligns with the purpose of audit follow-up.
* Option Cpertains to internal management processes rather than follow-up activities.
NEW QUESTION # 37
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