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SAP C-C4H47-2503 Exam Syllabus Topics:

Topic	Details
Topic 1	Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.
Topic 2	Scenario: Best Run Bikes: This section of the exam measures the skills of a Solution Architect and includes scenario-based questions from several key topics such as digital selling, guided selling, extensibility, master data, and system settings. It simulates real-world challenges to test a deep understanding of how the solution is applied in practice.
Topic 3	Activities Management: This section of the exam measures the skills of a Sales Support Specialist and focuses on managing tasks and calls. It includes features such as call lists and task management to help users stay on top of daily sales activities and follow-ups.
Topic 4	Leads and Opportunity Management: This section of the exam measures the skills of a Sales Executive and evaluates knowledge of working with leads and opportunities. It also includes using the pipeline and forecast tracker to monitor and manage sales performance throughout the sales cycle.
Topic 5	Introduction to SAP Sales Cloud Version 2: This section of the exam measures the skills of a CRM Consultant and covers a high-level overview of SAP Sales Cloud Version 2. It includes an introduction to its main capabilities, supported business scenarios, and integration options. Understanding the platform's purpose and role in customer relationship management is key here.
Topic 6	Machine Learning and Gen AI: This section of the exam measures the skills of an Innovation Consultant and explores how SAP Sales Cloud Version 2 utilizes machine learning and generative AI. These technologies are used to automate tasks, gain insights, and enhance the intelligence of sales processes.
Topic 7	SAP Sales Cloud Version 2 in App and Side-by-Side Extensibility: This section of the exam measures the skills of a Technical Consultant and explores how to customize and extend SAP Sales Cloud Version 2. It includes both in-app extensibility and side-by-side development options for enhancing functionality while maintaining system stability.
Topic 8	Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.
Topic 9	Playbook, Digital Selling Workspace, and Guided Selling: This section of the exam measures the skills of a Digital Sales Manager and focuses on features that support structured selling. It includes working with the Playbook, using the Digital Selling Workspace, and applying Guided Selling techniques to drive better customer engagement and sales outcomes.

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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q11-Q16):

NEW QUESTION # 11
You want to assign Leads that originate from source 'External Partner' to a sales employee.
Which setting do you use to achieve this?

A. Status
B. Lead Routing to Employee
C. Qualifications
D. Party Schema

Answer: B

NEW QUESTION # 12
What are Playbooks for Leads and Opportunities?

A. An autoflow tailored to Sales Managers and Sales Representatives
B. A customizable set of activity and action proposals tailored to each sales phase in a sales cycle
C. A new Low Code tool available in SAP Sales Cloud Version 2
D. A pre-defined, uncustomizable, set of actions supporting Sales Representatives

Answer: B

NEW QUESTION # 13
As a Sales Manager, you want to create a Playbook for Opportunities.
Which of the following activity types can you create?
Note: There are 3 correct answers to this question.

A. Call List
B. Survey
C. Email
D. Update Field
E. Appointment

Answer: B,C,E

NEW QUESTION # 14
As an Administrator, you want to configure the card colors in the calendar for Appointments.
Based on which of the following parameters can this be achieved?
Note: There are 2 correct answers to this question.

A. Status
B. Category
C. Priority
D. Subject

Answer: B,C

NEW QUESTION # 15
Every time the expected revenue is greater than 500,000 US dollars, you want the system to display a warning that an approval process must be applied for that opportunity.
How would you address this requirement?
Note: There are 2 correct answers to this question.

A. Create an action to show a warning message based on a certain condition
B. Create a condition to show a warning message based on a certain action
C. Create a determination rule
D. Create a validation rule

Answer: B,D

NEW QUESTION # 16
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