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SAP C_C4H47_2503 Exam Syllabus Topics:

Topic	Details
Topic 1	Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.
Topic 2	Leads and Opportunity Management: This section of the exam measures the skills of a Sales Executive and evaluates knowledge of working with leads and opportunities. It also includes using the pipeline and forecast tracker to monitor and manage sales performance throughout the sales cycle.
Topic 3	SAP Sales Cloud Version 2 in App and Side-by-Side Extensibility: This section of the exam measures the skills of a Technical Consultant and explores how to customize and extend SAP Sales Cloud Version 2. It includes both in-app extensibility and side-by-side development options for enhancing functionality while maintaining system stability.
Topic 4	Scenario: Best Run Bikes: This section of the exam measures the skills of a Solution Architect and includes scenario-based questions from several key topics such as digital selling, guided selling, extensibility, master data, and system settings. It simulates real-world challenges to test a deep understanding of how the solution is applied in practice.
Topic 5	Activities Management: This section of the exam measures the skills of a Sales Support Specialist and focuses on managing tasks and calls. It includes features such as call lists and task management to help users stay on top of daily sales activities and follow-ups.
Topic 6	Introduction to SAP Sales Cloud Version 2: This section of the exam measures the skills of a CRM Consultant and covers a high-level overview of SAP Sales Cloud Version 2. It includes an introduction to its main capabilities, supported business scenarios, and integration options. Understanding the platform's purpose and role in customer relationship management is key here.
Topic 7	Playbook, Digital Selling Workspace, and Guided Selling: This section of the exam measures the skills of a Digital Sales Manager and focuses on features that support structured selling. It includes working with the Playbook, using the Digital Selling Workspace, and applying Guided Selling techniques to drive better customer engagement and sales outcomes.
Topic 8	Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.
Topic 9	Master Data: This section of the exam measures the skills of a Data Steward and focuses on maintaining critical customer and product-related master data. It includes managing accounts, individual customers, contacts, products, registered products, and pricing elements within SAP Sales Cloud.

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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q11-Q16):

NEW QUESTION # 11
Best Run Bikes generates some of their Leads based on social media posts. They want to track the Leads that were generated from social media.

A. Create a new custom Status for social media.
B. Create a new Qualification for Leads.
C. As an Administrator, which configuration would you use to achieve this?
D. Create a new Party Schema for Leads.
E. Create a new Source for social media.

Answer: D

NEW QUESTION # 12
You want to assign Leads that originate from source 'External Partner' to a sales employee.
Which setting do you use to achieve this?

A. Party Schema
B. Qualifications
C. Lead Routing to Employee
D. Status

Answer: C

NEW QUESTION # 13
What are the key use cases for MS Teams integration in SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

A. Make outbound calls
B. Share Workspaces and Deal Room
C. Share Library
D. Create Appointments with MS Teams collaboration
E. Create Tasks with MS Teams collaboration

Answer: B,D,E

NEW QUESTION # 14
As an Administrator, which capability allows you to configure custom fields into the Lead Intelligence ML (Machine Learning) model?

A. Train ML Model
B. Manage ML Model
C. Readiness Report
D. Manage Extensions

Answer: B

NEW QUESTION # 15
Which of the following are key enhancements of Lead Management in SAP Sales Cloud Version 2? Note: There are 3 correct answers to this question.

A. Ability to manage accounts with Guided Selling.
B. Insights that predict the likelihood of a Lead getting converted.
C. Interactive list view with elements like quick filters and KPI graphs.
D. Optimized details page showcasing all of the relevant information in an easy-to-consume format.
E. Ability to identify the right Leads, working through the sales cycle across various phases.

Answer: B,D,E

NEW QUESTION # 16
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