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Salesforce CRT-271 Certification Exam is ideal for professionals who have experience working with Salesforce's community cloud platform and want to demonstrate their expertise to potential employers or clients. CRT-271 exam covers a wide range of topics related to community cloud, including community setup, design, customization, and security. Additionally, the exam tests a candidate's ability to configure and manage Salesforce's community cloud platform to meet the unique needs of different organizations.

Salesforce Certification Preparation For Community Cloud Consultants Sample Questions (Q126-Q131):

NEW QUESTION # 126
Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:
* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.
This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. * External partner users must be able to configure the quote using the pricing and quoting tool from the Community. * The pricing and quoting tool must support Community users.
* Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers

A. Integrate the Back-Office Legacy System using Salesforce Connect
B. Integrate the Back-Office Legacy System using custom code development.
C. Integrate the pricing and quoting tool by creating custom code to make it available in the Community
D. Integrate the pricing and quoting tool by configuring external users to make it available in the Community

Answer: A,D

NEW QUESTION # 127
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Select one or more of the following:

A. Build custom HTML pages according to marketing specifications
B. Install a lightning Bolt template the AppExchange
C. Build Visualforce pages and apply custom CSS
D. Implement a custom theme for the Community

Answer: D

NEW QUESTION # 128
Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers

A. Configure Live Agent in the Salesforce org
B. Add a custom Live Agent Lightning component
C. Enable Live Agent in Community Settings
D. Set up Live Agent in Community Management

Answer: A,C

NEW QUESTION # 129
Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect - Customer users only need to see their orders in the Community - Orders are currently public read-only - Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

A. Update the customer user profile and given the "view all" permission on the integration object
B. Creating a new integration with the legacy system for customer users
C. Set the external users' organisation wide defaults to private for external order objects
D. Leveraging existing integration with the legacy system

Answer: A,D

NEW QUESTION # 130
Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements:
- Support encryption at rest
- Show decrypted data in the UX (user experience) to users with permissions
- Encrypt all Community data
How should the Salesforce Administrator fulfil this requirement?
Select one or more of the following:

A. Create encrypted fields for Community data
B. Leverage Salesforce Shield to encrypt and decrypt all data at rest
C. Install a third-party app from AppExchange to encrypt the data at rest
D. Encrypt data in portals, but not in Communities

Answer: B

NEW QUESTION # 131
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